Charlotte Byndas

Inspiring Success in Many


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Interviewing- Drummer Wanted

Take a minute, click on the video below and meet a guy that answered a job ad and was willing to climb (hands and knees) a flight of stairs to get to his first interview. Dean Zimmer can teach us a lot about the power of showing up and having the passion to do great work.


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Workplace Danger

Have you ever considered that the number one health risk you are facing right now is sitting in your chair? It may look innocent but if you spend too much time using it you could be on the path to a heart attack. Think you are dodging the bullet by working out before or after work, or doing TRI’s on the weekend? Think again, research shows that you still run the risk.

In our office we fight back against the “chair” by setting a reminder alarm at 50 minutes past every hour. When the alarm goes off we get up stretch, take a short walk and get the blood flowing again. Whoever invented the 7th inning stretch had a great idea!


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Shirt and Shoes Required

NO Shirt Shoes Service

Image by Leo Reynolds via Flickr

This is the gentle reminder hanging at the door of my favorite beach side restaurant.

Outside, extreme casual works

Inside it doesn’t.

The same rules apply when communicating online.

Wikipedia on Textese:

SMS language or textese (also known as txt-speak, txtese, chatspeak, txt, txtspk, txtk, txto, texting language, txt lingo, SMSish, or txt talk) is a term for the abbreviations and slang most commonly used due to the necessary brevity of mobile phone text messaging, in particular the widespread SMS (short message service) communication protocol.

Remember

Textese is the super cool you at the beach.  No shirt, no shoes, no problem you can do what you want.

Sending an e-mail, creating a resume, writing a blog post, or making online comments is the ready to paint the town looking sharp you.  Textese is not good for these formats.

k, good, tyl, LOL


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Social Media/Recruiting in 2012

Have you been following any/all of the buzz on, social media and how it is changing how organizations locate, attract and then hire talent?   It is a lively topic to say the least.

Keep in mind there is a huge difference between knowing and understanding.    Having a person as a contact in a social network (Twitter/Google +, Facebook, Linked In)  is knowing who they are, in order to interest them in a new opportunity you have to understand what they want.   This requires building a relationship.

A hammer is a tool used to build a house.  Social media is a tool used to build a relationship.

The article below is yet another take on social media and how it will/will not be playing a role in recruiting as we move into 2012. The first highlighted quote (see below)  is great affirmation for what search entrepreneurs believe.  Every professional in a recruiters niche is a candidate. It is a simple concept and the  “game changer” for recruiters internal/external who “get” the increasing talent shortage.

“A company either waits for the moment that someone presses the button and turns themselves into a candidate and then jumps on them, or makes a proposition that is attractive and tempts them into candidacy. Hence at the core of Recruitment 3.0 is that everyone is a candidate. And it is up to us to create candidates not wait.”

Article from Forbes: Social Media Transforms Recruiting


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The worst question a salesperson can ask…

Drum roll please….the award for this weeks top article goes to the Harvard Business Review:

The Worst Question a Salesperson Can Ask

My favorite part of the article:

“Customers were painfully blunt on this point: They perceived very little difference between suppliers on things like brand, product or price. At the same time, the sales experiences they delivered were highly variable. Some reps, they said, would so thoroughly waste their time that at the end of the sales call they felt as though they’d just been robbed of an hour of their lives. On the other hand, those same customers told us that other reps would take the time to provide information so interesting and valuable that — to paraphrase Neil Rackham — the customer would have been willing to pay for the conversation itself. “I love meeting with those folks,” customers would tell us, “I always learn something when I spend time with them.”

For 15+ years I have asked  prior to  conversations with prospects , “will this  conversation make good use of their time?”.  If the answer is not a firm yes, I move on to another call. Simple as it might seem it is a powerful way to stay focused on bringing value to each and every person that you interact with and according to the article a great way to win over clients.

Simple but not easy,   I get weekly calls from  sales professionals who are more  interested in selling a product or service than they are in understanding how I would benefit from the purchase.  It seems much easier to  stay focused on the “pitch” than it is to invest the time, energy and research into knowing how the prospect will benefit from what you are selling.   This is why  regular people don’t like sales people!

So I ask my fellow sales professionals are you worth the time?


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Race to the bottom/Kitchen sink offers

Just connected with the President of a small firm that is desperate to generate cash. He is running several promotions this month that “guarantee his service” and offer the  “kitchen sink”.  At the same time he is recruiting to expand his team and is trying to attract sales professionals that can help save the company.

Our group has seen this as weak companies work to fill sales positions offering big promises of future commissions and big pay offs when it is likely the entire company will be out to business in six months.

Job Seekers should be wary of these kinds of offers.   If you are considering a commission based role ask for the past 6 months closing history before you join the team.  If the group has not closed deals than it is likely that you are not going to get paid a dime for your efforts.   If they have a strong closed portfolio and have more of a pipeline than they can handle you might be in on a good deal.

Reminds me of an interesting phrase  “the race to the bottom”. I think I found a great example of that this morning.   As the economy continues to “adjust” we will all need to be extra careful about who we are partnering with or buying from since the “lowest price” offering might also represent the lowest value.

Remember if it is too good to be true, it is not true.


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www.breastcancersucks.com

Yesterday was filled with news of Steve Jobs and his surprise announcement that he was stepping down from his position. As the reaction hit the social media circles I found myself drawn to the video clips of Steve Jobs speeches. The one that really hit hard for was his commencement speech to the graduating class at Stanford. It really is a must watch for everyone.

I had two immediate reactions to watching the video. First that cancer really does suck and that it does not matter how famous, rich, or connected you are, cancer can get to anyone. Second that life is brief and that we are called to use our lives in positive ways.

The stories of famous people who are  fighters,  like Steve Jobs,  that fight valiant battles and share the details with the public  help shine  light on the disease and the devastating effect it has on families.  My  hope is that this attention aids in the fundraising efforts that fund the research efforts to find a cure for cancer.  At the same time I can’t help thinking about the ordinary people who also fight this battle.

Years ago I had the opportunity to partner with an entrepreneur (Lorie Brady) who had survived several battles with cancer. She has quite the story. How many of us could imagine dealing with cancer once, but could you imagine three or four times? This is Lorie’s story.   It  was impossible to work with Lorie and not be inspired like Steve Jobs  positive energy follows her everywhere she goes.  Matter of fact if you had not been told you would never know that she carried the burden of cancer on her shoulders.  She was one of the most upbeat, giving, supportive  people I have ever had the pleasure of working with.

Lorie writes about her journey with cancer at www.breastcancersucks.com

I am inspired by the  stories and grateful that both Steve and Lorie have had the courage to share them.


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Are you willing?

“If you’re willing to do for a year what others won’t, you can live for the rest of your life the way others can’t.” Author Unknown

This quote has been sticking in my mind for the past few weeks. Such a simple statement but so true as my teenaged kids say in RL (real life). Becoming something great (whatever that may be) requires that you do the things that others COULD do, but don’t.

Remember back to your third grade class, how many of your classmates went on to become doctors, lawyers, CPA’s or engineers. Maybe you did, but maybe you are like me and moved forward in life without those honors. Many of my friends invested the time and effort doing what the rest of us did not and now they have the credentials to prove it. They were not smarter, more talented, or blessed in ways that I was not they just did what I was not willing to do. BTW, I might argue that they would have been better off becoming sales professionals but I will save that thought for another post.

Stop and think about this for a moment, isn’t it exciting? The 10% edge that you are looking for rests right in your hands. All you need to do is identify where everyone else stops, and do those things. Equal opportunity here…. applies when you are in a job search, running a business, managing a group, or starting off your career.

My dad was my first example of this concept in action. He started off working in a factory attending engineering classes at night. Not much of a lifestyle, and not what most of us would choose. Five kids and years later he got that engineering degree, launching himself into a successful engineering career in the auto industry.

Embracing this concept is critically important in today’s economy. Turn off the news and partner up with those that are successful they will give you the clues of what you need to do to go the extra mile and find success.

Hoping that the next time we connect our conversation starts off this way….”I got to the successful outcome I was looking for because I was willing….”